The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Pools!
The hotel features two well-sized pools that were perfect for relaxation and enjoying the sun throughout our stay.view full review
Diverse Cuisine!
With a wide variety of restaurants available, we were pleasantly surprised by the extensive options for dining; we loved trying something new each night.view full review
Relaxing Spa!
The spa offered a serene escape, and our treatments left us feeling rejuvenated and pampered, making it a must-try.view full review
Impressive Room View!
Our room was immaculate, with beautiful marble accents and an amazing view that enhanced our overall experience.view full review
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Snorkeling
Yoga class
Aerobics
Services
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Spa & wellness center
Sauna
Full body massage
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Blvd Kukulcan Km 4.7,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd Kukulcan Km 4.7,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
2800 ft
Church
Parroquia de Cristo Resucitado
4500 ft
Blvd. Kukulcan km.5
Galeon Capitan Hook
2500 ft
Beach
Playa Tortugas
4700 ft
Harbor
Aquatours Cancun
5200 ft
CancunMexico
El Eden Ecological Reserve
1.2
mi
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
1.1
mi
Marina Adventure Bay
Bungee in Cancun
1.1
mi
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
1.1
mi
Monumento a los Ninos Heroes
1.2
mi
Andiani Travel Group
1.2
mi
Beach
Playa Las Perlas
1.4
mi
Av. Bonampak
Malecon Tajamar
1.9
mi
Market
Mercado 28
3.4
mi
Kukulcan Boulevard
Club De Playa
1.7
mi
Night club
Barezzito Puerto Cancun
1.9
mi
Blvd. Kukulcan Km 9
Cancun Convention Center
2.5
mi
Night club
Coco Bongo
2.6
mi
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
2.4
mi
Golf Course
Puerto Cancun
2.3
mi
Mall
Malecon Americas Cancun
2.4
mi
Events
B2B Center Cancun
2.3
mi
Night club
The City Nightclub
2.6
mi
Aquarium
Interactive Aquarium
2.7
mi
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
2.5
mi
Night club
Palazzo
2.6
mi
Night club
ANTIQUE Puerto Cancun
2.4
mi
Nearby
Beach
Playa Langosta
1000 ft
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
800 ft
Blvd. Kukulcan Km. 4.5
Jardin del arte
1200 ft
Restaurants
The White Box
2100 ft
Hotel Grand Oasis Cancun Km. 16. 5
Cocoa Grill & Seafood Restaurante
2300 ft
Blvd. Kukulcan Km 4.5 En Grand Oasis
La Trattoria
1500 ft
Kukulcan Boulevard Km 4.5 Hotel Zone The Royal Cancun
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient Location
Helpful Staff
Confusing Room Layout
Limited Dining Service Time
7.0/10
Very good
Rooms
7.0
Location
8.0
Service
6.8
Dining
7.3
Guest reviews
7.0/10
based on 4 review
7.5
7.5/10based on 739 review
Everett
United States of America,
February
2024
7.2/10
The hotel has a really nice location right next to the ferry to Isla Mujeres, making it great for exploring the area. The rooms, though clean and comfortable, had an odd window placement that affected privacy. The service was hit or miss, struggling with simple drink orders at times. The dining experience at Careyes was enjoyable, though closing times were a bit abrupt. Facilities were decent but some areas needed updating and were unprepared for unexpected weather.
Rooms
7.0
The rooms are very clean and comfortable, but the large window setup was confusing for privacy.
Service
6.0
The service had its ups and downs, with occasional struggles in understanding orders.
Location
8.0
The location is excellent, especially being right next to the ferry to Isla Mujeres. However, the area is busy and still undergoing updates.
Dining
8.0
Dining at Careyes was enjoyable, but be mindful of closing times.
Facilities
7.0
The facilities were decent overall, but some areas needed updating and preparation for unexpected weather.
Jason
United Kingdom,
July
2023
8.0/10
The hotel is conveniently located near the ferry to Isla Mujeres and offers a variety of dining options, though some minor hardware issues were noticeable. The rooms were acceptable, with nice toiletries available but a confusing layout with a view into the bathroom. The concierge was very helpful, offering various services to guests. The hotel's proximity to the ferry and dining options enhances the experience, although some drinks were depleted quickly. The dining experience was satisfactory, albeit with a narrow time window for service. Facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms had some nice toiletries available but had a confusing layout with a view into the bathroom.
Service
9.0
The concierge was very nice and helpful, offering various services to guests.
Location
8.0
The hotel's proximity to the ferry to Isla Mujeres and dining options is excellent.
Dining
8.0
The dining experience was satisfying, though service timing was limited.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
Convenient Location
Confusing Room Layout
Seth
United States of America,
July
2023
6.8/10
The hotel has its ups and downs but overall offers a decent stay. The rooms, although clean and equipped with nice toiletries, had a confusing bathroom setup with a large window. The service was a mix of helpfulness and struggle in understanding orders. The location is excellent, being close to the ferry to Isla Mujeres, but some areas of the resort were not well-prepared for unexpected events. Dining had its moments but also some shortcomings. Facilities were average, and the value for money was reasonable.
Rooms
7.0
The rooms were ok, cleaned daily, and had some nice toiletries available.
Service
6.0
The staff was helpful overall, but had some struggles with understanding orders.
Location
8.0
The hotel's location is excellent, right next to the ferry to Isla Mujeres.
Dining
6.0
Dining had its moments but also some shortcomings.
Facilities
7.0
Facilities were average for the price paid.
A.
United States of America,
May
2023
7.0/10
It was a mixed experience at this hotel. The rooms were very clean and comfortable, though the bathroom felt hastily cleaned and the heating was an issue. Despite asking for help, the service was friendly but lacked prompt assistance. The location was excellent, close to the ferry to Isla Mujeres and downtown Cancun, offering convenient access to attractions. Dining had some timing issues but was satisfactory. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were very clean and comfortable, but the bathroom felt hastily cleaned, and we struggled to adjust the freezing temperature despite setting it to 78.
Service
6.0
The staff was friendly, but we faced delays in getting assistance even after requesting urgently.
Location
8.0
The hotel's location was excellent, with easy access to the ferry to Isla Mujeres and Cancun's downtown, making it convenient for exploring the area.
Dining
7.0
The dining experience had minor timing issues, but the selection was decent before early tours.
Facilities
The hotel offers various services like room service and car hire, enhancing guests' convenience during their stay.
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